Hmmm If that's the case, the last resort would be to delete your account and register again to see if that works and possibly overrides any changes Windows 10 might have made. However, I can't understand why anything here would have been changed with a Windows update. That makes no sense.
So not to lose post count it would be best to make another account and see if the problem is still there.
She could then delete the new account.
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