Agreed, Icno.
I think she might have the box checked; “Don’t use smileys”, and if this is true then she won’t be able to post emojis unless she has them downloaded.
Hard to say at the moment.
Everything is enabled, Cyg.
I had a recent update take place for Windows 10 during the past few days, and that is the only change that has ever been done to this computer since first registering here..
Before this update, I had no problems that I recall..